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Protecting your personal data is a priority for Sons de l’Orient.
This Privacy Policy explains which personal data we collect, how it is used, and what rights you have regarding this information, in accordance with applicable regulations, in particular the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller for the personal data collected on this website is:
Sons de l’Orient
Registered office: 138 avenue Georges Clemenceau, 78500 Sartrouville, France
Store: 53 bis rue Rodier, 75009 Paris, France
Email: [email protected]
2. Data Collected
We may collect different categories of personal data when you use our website:
Identification information
- First and last name
- Email address
- Phone number
- Billing and shipping address
Order-related information
- Purchased products
- Order history
- Delivery information
Technical information
- IP address
- Browsing data
- Cookies
3. Use of Data
The personal data collected may be used to:
- process and ship your orders;
- provide customer support and after-sales service;
- manage your customer account;
- improve the user experience on our website;
- respond to your contact requests;
- comply with our legal and accounting obligations.
4. Data Sharing
Your personal data is never sold to third parties.
However, it may be shared with certain service providers only when necessary for the operation of our services, including:
- payment providers;
- carriers and delivery services;
- website hosting provider;
- analytics and security tools.
These service providers are required to respect the confidentiality and security of your data.
5. Data Retention
Personal data is retained only for as long as necessary for the purposes for which it was collected.
Some data may be retained for a longer period in order to comply with legal obligations, particularly accounting and tax requirements.
6. Your Rights
In accordance with applicable regulations, you have the following rights regarding your personal data:
- right of access to your data;
- right to rectify inaccurate data;
- right to erasure of your data;
- right to restrict processing;
- right to data portability;
- right to object to processing.
You may exercise these rights at any time by contacting us at:
7. Cookies
When browsing our website, cookies may be placed on your browser.
These cookies help in particular to:
- ensure the proper functioning of the website;
- analyze website traffic;
- improve the user experience.
You can configure your browser to accept or refuse cookies.
8. Complaint
If you believe that your data protection rights have not been respected, you may lodge a complaint with the competent supervisory authority.
In France, this authority is the CNIL (Commission nationale de l’informatique et des libertés).