At Sons de l’Orient, we ship our instruments worldwide.
Each order is carefully prepared to ensure that your instrument arrives in the best possible conditions.
Delivery areas
We deliver to most countries around the world.
If your country is not available at checkout, please contact us so that we can review the possibility of arranging delivery.
Order preparation
Orders are generally prepared within 1 to 3 business days after payment confirmation.
Each instrument is checked and inspected before shipment.
Delivery times
Delivery times may vary depending on the destination:
- France: generally 2 to 4 business days
- Europe: generally 3 to 7 business days
- International: generally 5 to 10 business days
These delivery times are provided for information purposes only and may vary depending on the carrier and customs procedures.
Carriers
Shipments are handled by recognized carriers depending on the destination.
A tracking number will be provided once your order has been shipped.
Packaging
Musical instruments are fragile items, therefore we pay particular attention to packaging.
Most shipments are prepared with:
- reinforced protection
- packaging adapted to musical instruments
- protective materials designed to reduce shocks during transport
Order tracking
Once your order has been shipped, you will receive a tracking number allowing you to follow the delivery of your package.
Customs duties and taxes
For orders shipped outside the European Union, customs duties or local taxes may be applied by the authorities of the destination country.
These potential charges remain the responsibility of the customer.